VinBus's fare matches local regulations and will be equivalent to traditional bus fares. For instance: tickets may range from 7,000 to 9,000 VND in Hanoi, whereas for HCMC the range is 3,000-7,000 VND.
The vehicle is equipped with a wheelchair ramp and a designated space for the disabled, entering from the back door. The elderly and pregnant women will be given priority seats at the front of the cabin.
The bus is a public transport serving the community, to avoid disturbing other passengers, pets will not be allowed on the bus.
Please contact the VinBus hotline at 1900 866 663 as soon as possible for timely support. You may need to provide basic information such as date / time, boarding / unloading location, and other information to assist the search.